Privacy Policy

Last updated: May 30, 2026

Central Air Pro ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you contact us — including through our website and through lead forms on Facebook and Instagram — how we use it, and the choices you have. By submitting your information to us, you agree to the practices described here.

Information We Collect

We only collect information you choose to give us when you request service or a quote. This may include:

• Contact details — your name and phone number (and email address if you provide one).
• Service details — your ZIP code or service area, the type of HVAC service you need, and any description of the issue you share.
• Lead form responses — answers to qualifying questions (for example, whether you own or rent, and your preferred timeline) when you submit a form through our Facebook or Instagram ads.

We do not knowingly collect information from anyone under 18, and we do not collect sensitive personal information.

How We Use Your Information

We use the information you provide solely to operate our HVAC business, specifically to:

• Contact you by phone, text, or email to respond to your request and schedule service;
• Provide quotes, perform the work you ask for, and follow up about your service;
• Send appointment reminders or occasional service offers related to your request (you can opt out at any time).

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only with trusted service providers who help us run our business (such as scheduling, dispatch, or communication tools), and only to the extent needed to serve you. We may also disclose information if required by law.

Lead Ads on Facebook and Instagram

When you submit a lead form through one of our ads on Facebook or Instagram, Meta collects your responses and securely passes them to Central Air Pro so we can follow up. Meta's handling of that information is governed by the Meta Privacy Policy. Once we receive your information, it is handled according to this Privacy Policy.

Data Retention & Security

We keep your information only as long as needed to serve you and to meet ordinary business and legal requirements, and we take reasonable steps to protect it from unauthorized access.

Your Choices

You may ask us to access, correct, or delete the information you've shared, or to stop contacting you, at any time. Just reach out using the contact details below and we'll take care of it.

Contact Us

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.